Privacy Policy

Privacy Policy for TouchGuild

Last Updated: 02/14/2025, 2:02 PM PST

1. Introduction

Welcome to TouchGuild, your privacy matters, it is important to us to enable users to feel safe by enabling privacy. This Privacy Policy explains how we collect, use, and manage data related to the TouchGuild library and every application and services that are related to it.

2. Data We Collect

TouchGuild collects the following types of data to improve our services:

App-Related Data:

• Application ID

• Application Owner ID

• Guild Count (number of servers the app is in)

• Application User ID

• Application Name

• Application Short Name (TouchGuild-specific feature)

• TouchGuild Build Version

Performance Metrics:

• Execution counts of certain methods

• Interaction processing speed

• Message processing speed

• Application connection/ready times

Geolocation Data:

• Country-Level Data Only (TouchGuild does not store IP addresses; country-level data is derived temporarily for analytics and discarded after processing.)

3. How We Use Your Data

We use collected data to:

• Analyze feature usage and prioritize improvements

• Optimize TouchGuild’s performance and efficiency

• Detect and resolve potential issues

4. Data Storage & Retention

• We do not store personally identifiable data (e.g., IP addresses, user messages, or sensitive content).

• Data is retained indefinitely unless a request for deletion is made.

• Users may request data deletion at any time (see Section 7 for details).

5. Legal Basis for Data Processing

For users in the EU (GDPR) and California (CCPA), we process data based on:

• Legitimate Interest (to improve TouchGuild’s services)

• User Consent (users can opt out of analytics collection)

6. Opting Out of Data Collection

TouchGuild analytics collection is enabled by default, but you can opt out by following the instructions in our documentation.

7. Data Access & Deletion Requests

Users can request:

• A copy of their collected data

• Deletion of their data

To make a request, contact us at: [email protected].

8. Compliance with GDPR & CCPA

We are committed to complying with data privacy laws, including:

• GDPR (EU) – We do not store personal data, allow data deletion, and provide transparency.

• CCPA (California) – Users can request access and deletion of their data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected in an updated version on our website.

10. Contact Information

For any privacy-related concerns, please contact us via email: [email protected].